RULES & REGULATIONS

All fitness, dance, EMS and personal training sessions must be booked in advance and are subject to availability.

Please arrive 5–10 minutes before your session. Late arrival will not extend the session time.

Cancellations or rescheduling must be made at least 8 hours before the session. Last-minute cancellations and no-shows will result in the session being forfeited.

All packages must be used within the stated validity period. Expired sessions will be forfeited unless an extension has been approved by Urban Motion.

Proper sports shoes are required for workouts and dance classes. Please bring a clean indoor pair of shoes. Outdoor shoes are not permitted on the studio floor.

Please bring a towel and water bottle, maintain good personal hygiene and clean equipment after use. No food is allowed on the training floor.

Clients must inform the coach of any injury, medical condition or physical limitation before training. Follow all coach instructions and stop immediately if you feel unwell.

Clients are responsible for their own valuables and personal belongings. Urban Motion is not responsible for lost or damaged items.

Please respect coaches, staff and fellow clients. Abusive, inappropriate or unsafe behaviour will not be tolerated.

Recording is only permitted with the coach's approval. Please obtain permission before recording or posting other clients.

Packages are non-transferable and non-refundable once activated unless otherwise approved. Promotional packages are subject to their stated terms and expiry dates.

Packages may only be shared where a specific shared/partner package has been purchased.

Urban Motion reserves the right to modify classes, refuse service or suspend membership/session access for safety, misconduct or repeated policy violations.

Urban Motion reserves the right to update these rules and regulations when necessary. Continued use of the studio constitutes acceptance of the current policies.